Title: Working Close to the Edge – working with challenging situations and developing communication
Duration: 2.5 days
Commissioned by: KFH University, Germany
deep:black deliver this course annually for final year students in the fields of psychology and social care. The training is based on experiential learning, personal development and communication (in particular Non-Violent Communication/NVC); it uses a variety of creative approaches including role play, tableaux and drama based work; drawing, image based work; discussion; games as well as reflect on personal responses to conflict. The training is intended to help them as they prepare to leave academia and find employment.
By the end of the course students will be able to:
- Identify their own relationship with conflict and how it influences them when dealing with challenging situations
- Explain triggers for anger and describe layers underneath anger
- Describe feelings and needs that people experience in conflict and explain the importance of empathy
- Explain different roles people take in conflict/difficult situations
- Demonstrate constructive ways of taking ownership in responding to conflict including a way of communicating constructively when in conflict
- Demonstrate reflective practice
Feedback from students over the years is always overwhelmingly positive. Last year, 38 students selected the course delivered in campuses both in Munich and Benedicktbeuern. 89% of students felt the seminar was exciting and they learnt a lot. Almost all agreed that the seminar was relevant to their work and offered practical hands on experience. Students told us they enjoyed the variety of creative methods the course offered. In their evaluations, some students felt that the workshop had enabled them to look at behaviour in conflict situations differently. One student commented, “I will have more self empathy and trust myself. I will be more comfortable getting into conflict situations.”